Private Health Supermarket logo

We provide the best independent health insurance advice and policies.

Call us on Freephone 0800 0486 999

The Health Insurance Specialists logo

Terms & Conditions

Jurisdiction for use:

This site is only intended for use by those who can access it from within the UK only.

Governing law:

This website is governed by the laws of the country of the UK, which you reside in. Any disputes or actions arising from this site shall be determined in accordance with such laws.

Contact us

If you have any suggestions on how we can improve the content on our website or if you find anything which is inaccurate please contact us: If you want to enquire about any services or products we offer, please don’t hesitate to contact us

Website changes

We make regular changes to the content on our website. When browsing, make sure you refresh your internet browser on a regular basis to ensure all information is always up to date.

Customer responsibility

It is the customer’s responsibility to ensure their PC is protected against viruses. Private Health Supermarket accepts no responsibility for any loss or cost you may suffer as a result of downloading content or information from this website.

Quote Prices

Quote prices are dependent on many factors; such as age, lifestyle, smoking status etc. Due to this we cannot guarantee the ‘price from £8.75 per week’ mentioned in advertisements is achievable, for everyone. The price ‘from £8.75 per week’ is based upon a healthy, non-smoking adult with no previous medical history.

Accuracy and Validity of Information

We take all reasonable steps to ensure the information contained on our website is accurate and up to date. It is nonetheless supplied on an ‘as is’ basis and accordingly we do not accept any liability for any omissions or errors.

If you have any doubt about the validity of information on this site, we recommend you contact us


We always take all reasonable steps to ensure this website is accessible. However we will not be held liable if, for any reason, the website is unavailable for any period of time. We may also have to suspend access to the website for routine or emergency maintenance. During this time we will always aim to keep disruption to a minimum.

In addition we cannot warrant that this website is free of viruses or defects of any type or description. We will not be held liable for any technical problems you may suffer as a result of using or browsing this website.

Third Party Websites

This website contains some hypertext links to websites operated by third parties. The responsibility of this content and websites shall rest solely with the organisation identified as controlling the third part websites and is governed by separate terms and conditions.

Links are provided for convenience – any inclusion of any link does not imply endorsement in any way. We accept no responsibility or liability for the contents featured on any linked website.

Privacy Statement

Private Health Supermarket is registered with the UK Data Protection Registrar and endeavours to follow all guidelines and rules set out in the Data Protection Act 1998.

We will not disclose any of your personal details to any third parties – unless necessary to do so. On these occasions, where we need to disclose personal information, such as preparing ‘Key Facts Illustrations’ for you, processing your business or obtaining compliance and regulatory advice – we will do so on a confidential basis and in accordance with the Data Protect Act.

Privacy Policy

We have notified our processing of personal data under the Data Protection Act 1998.

We respect personal privacy and will not use your personal information in any way we would not accept ourselves.

We have provided the following information about how we manage personal data we do collect.

Contact details:

If you have any concerns regarding our privacy policies please don’t hesitate to contact us:

What we do with personal data:

We collect personal data because it helps us identify you and deliver personal offers, promotions and products based on your demographics. We also use this information for the purpose of statistical analysis.

We use this information for system administration purposes – it helps use form personal profiles and demographics which help us improve the content of our communications and our website.

In order to collect customer use profiles – we may use ‘cookies’ to track information about your use of the Private Health Supermarket website.

We will use this information to keep you informed on areas which may interest you. If you would prefer not to receive any communications from us, please let us know by emailing:

What we won’t do with personal data:

We will not sell, rent or disclose your personal data or details to any third parties, except for:

  • When required to by law
  • In response to a valid legal request by law enforcement or the government
  • When you explicitly or implicitly give your consent.

Personal Data Access:

The Data Protection Act 1998 entitles us to charge an administration fee for answering your request of £10.00. All requests for personal information should be made in writing and include administration fee, please send this to:

Private Health Supermarket, Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent, TN4 8BS.

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CheckboxBest price guarantee - we will not be beaten on price *

* Best Price Guarantee is offered when the client shows their adviser a quote from another insurer or brokerage that details the same level of cover being quoted.

We pride ourselves on delivering excellent service to all of our customers. As a result, our customers regularly provide genuine feedback about the high standards of service that we provide through eKomi, a global ratings and reviews provider. To read some of our latest customer reviews, visit eKomi.