Private Health Supermarket logo

We provide the best independent health insurance advice and policies.

Call us on Freephone 0800 0486 999

The Health Insurance Specialists logo

FAQs

We are dedicated to ensuring you understand every part of your health insurance policy and the purchase process. Below you will find a list of FAQs (Frequently Asked Questions) we often receive, click on the boxes below to reveal answers. If you would rather speak to one of our knowledgeable and experienced team members contact us on 0800 0486 999.

In short, the main benefits of health insurance include:

  • Access to specialist care and treatment, quickly
  • Access to treatment that isn’t currently available using the NHS
  • More choice with regards to where you are seen and who you are seen by
  • The ability to obtain a second opinion about an injury or illness
  • Choice of what you are insured for

The Health Insurance Specialists is one of the largest health insurance brokers in the country.  With over 30 years of experience, they know the private health insurance marketplace inside and out.  Moreover, they have excellent relationships with each of the leading Private Medical Insurance providers, which means that they can search the entire marketplace for the best health insurance options for you.  This also means that they are lucky to have access to exclusive plans that are only available to a select few other advisers.

Shop around!  Or even better, let us do it for you for free!  We’ll save you time and money by searching hundreds of providers to make sure that we find you the best deal for your requirements, whether you are looking for cover for you, your family or your business.

Chronic conditions are long lasting in their effects and as a result some health insurance providers may only be able to cover the tests and initial treatment for chronic conditions and diseases. If you think that you may have a chronic condition, speak to us so that we can make sure that you are aware of any options available to you.

A pre-existing condition is classed as an injury or illness that existed before you took out a health insurance policy. Depending on how long you have had the condition for and its severity, individual insurance companies may still be able to offer you private health insurance.   Speak to us about this so that we can make sure that you are aware of any options available to you.

Taking part in sports can often lead to injury.  However, our knowledge of the health insurance industry means that we can point you in the right direction of the most specialist providers of health insurance for people who participate in sports, to make sure that you receive the best deal and the best cover.

Cancer cover is offered by a range of health insurance specialists.  Typically, cancer cover features private health insurance which covers the cost of support, tests, drugs and treatment.

In some cases, cover will include palliative care.  If you would like this to be included in your policy speak to us and we can let you know which health insurance policies will provide this.

Many of the health insurance providers that we work with have access to multiple hospitals within each region.  This means that you can often request where you are seen for diagnosis and treatment, as well as having more flexibility with the dates and times that you are seen.

If you wish to make a change to your existing policy through your existing provider, contact us and we’ll sort this out for you.  If you wish to change provider, then we can usually arrange for this with no interruption to your health insurance plan, so that you aren’t left without cover even for a short time.

In most cases, making a claim on your health insurance will not increase your premium.  Some of the health insurance providers we work offer no claims discounts.  These work in a similar way to car insurance, where you receive a discount following not having made a claim on your health insurance, usually over the period of a year.

In most cases, if you are within the cooling off period of beginning a new policy (usually 14 days from when your cover begins) you will be entitled to a refund for money that you have paid, excluding a deduction for the time that you have been covered.

A refund is also usually given for the time that you have not yet been covered for, if you cancel your policy before it comes to an end or before your renewal date.  In some cases an administration charge will apply to process your cancellation.

We compare

Aviva, AXA, Bupa, CS Healthcare, Health-On-Line, SimplyHealth, The Exeter, Vitality Health, WPA
CheckboxWe compare the market leading health insurance providers
CheckboxBespoke health insurance packages to suit you
CheckboxBest price guarantee - we will not be beaten on price

We pride ourselves on being honest and ethical.  We want our customers to know exactly what they are signing up to with their private health and medical insurance plans, so as well as providing one to one advice over the telephone, we have also created answers to some common FAQs about private health insurance, below.  To hear how our customers value the service that we provide, read their reviews on eKomi, a global ratings and reviews provider.